Privacy Policy
Privacy Policy
Pray Hamilton | prayhamilton.ca
Last updated: March 2026
1. Introduction and Our Commitment
Pray Hamilton (“we,” “our,” or “us”) is a community prayer movement based in Hamilton, Ontario, Canada. We are committed to protecting the privacy and personal information of everyone who visits our website at prayhamilton.ca (the “Site”).
This Privacy Policy describes what personal information we collect, why we collect it, how we use it, and your rights regarding that information. It is written in compliance with Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and applicable Ontario privacy principles.
By using our Site, you consent to the practices described in this Privacy Policy.
2. Our Privacy Officer
We have designated a Privacy Officer who is responsible for ensuring our compliance with this Policy and applicable privacy laws. You may contact our Privacy Officer with any privacy-related questions or requests at:
Privacy Officer, Pray Hamilton
Email: privacy@prayhamilton.ca]
Mailing address: Hamilton, Ontario, Canada
3. What Personal Information We Collect
3.1 Information collected automatically
When you visit our Site, our web servers automatically collect:
- Your Internet Protocol (IP) address and domain name
- Browser type and operating system
- Pages visited, time spent on the Site, and referring URLs
This technical data does not, on its own, identify you personally. We use it in aggregate to understand how our Site is being used and to improve the visitor experience.
3.2 Information you provide voluntarily
We may request personal information from you when you:
- Submit a prayer request through a contact or prayer form
- Register to receive our newsletter, prayer updates, or ministry communications
- Send us an email or otherwise contact us directly
The information we may collect in these cases includes your name, email address, and mailing address. We will always clearly indicate the purpose for which the information is being collected at the time it is requested.
3.3 Sensitive personal information
Prayer requests and pastoral communications may contain sensitive personal information, including details about health, family situations, or personal circumstances. We treat this category of information with the highest level of care and confidentiality. This information is used solely to pray for and support you, and is never shared with third parties.
3.4 Cookies and tracking technology
Our Site may use cookies — small data files stored on your device — to recognize returning visitors, maintain session preferences, and gather aggregate usage statistics. Cookies cannot read other data on your device or damage your system.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Doing so may limit certain features of the Site, but will not prevent you from using it for its primary purpose.
4. How We Use Your Personal Information
We use personal information only for the purposes for which it was collected, which may include:
- Responding to prayer requests and pastoral inquiries
- Sending newsletters, prayer updates, and ministry communications to those who have subscribed
- Improving our Site and understanding how it is used
- Complying with legal obligations
We will not use your personal information for any purpose other than those listed above without first obtaining your consent.
5. Email Communications and Canada’s Anti-Spam Legislation (CASL)
We maintain a strict no-spam policy. In compliance with CASL, we will only send you commercial or promotional electronic messages if you have expressly consented to receive them. Every email we send will:
- Clearly identify Pray Hamilton as the sender
- Provide a valid physical mailing address or return email address
- Include a clear and easy mechanism for you to unsubscribe at any time
We do not sell, rent, trade, or otherwise disclose your email address to any third party without your consent.
6. When We May Disclose Your Information
We do not share your personal information with outside third parties for marketing or commercial purposes. We may disclose personal information only in the following limited circumstances:
- When required by law, court order, or government authority
- To protect the rights, property, or safety of Pray Hamilton, our visitors, or the public
- To cooperate with law enforcement investigations of suspected unlawful activity
We do not share mobile opt-in data or any personal data with third parties for marketing or promotional purposes.
7. Third-Party Links and Embedded Content
Our Site may contain links to external websites or embed content (such as videos or social media posts) from third-party platforms. These third parties operate under their own privacy policies, which we do not control.
We are not responsible for the privacy practices, content, or accuracy of any linked or embedded external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. How Long We Retain Your Information
We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Prayer request information submitted through our Site is treated as confidential pastoral communication and is retained only as long as pastorally necessary.
If you have registered for our newsletter or communications, your contact information will be retained until you withdraw your consent or unsubscribe.
9. Your Rights Under PIPEDA
As a resident of Canada, you have the following rights with respect to your personal information:
- The right to know what personal information we hold about you
- The right to request access to your personal information
- The right to request correction of inaccurate or incomplete information
- The right to withdraw your consent to our use of your information at any time, subject to legal or contractual restrictions
- The right to request that we delete personal information we hold about you, where no legal obligation requires us to retain it
To exercise any of these rights, please contact our Privacy Officer at the address listed in Section 2. We will respond to all requests within 30 days.
10. How We Protect Your Information
We take reasonable technical and organizational precautions to protect the personal information we hold from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage over the Internet is completely secure. We encourage you to exercise caution when disclosing personal information online.
Please be aware that any personal information you voluntarily disclose in public areas of the Site (such as comment sections or discussion forums, if applicable) may be collected and used by others.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.
Your continued use of our Site following any changes constitutes your acceptance of the updated Privacy Policy.
12. Questions and Complaints
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer (Section 2). We take all privacy concerns seriously and will work to resolve them promptly.
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Toll-free: 1-800-282-1376
© Pray Hamilton | Hamilton, Ontario, Canada
